Privacy Policy

Last updated: June 2026

1. Who we are

Village Bathrooms and Boilers, also trading as Village Bathrooms, is a bathroom showroom based at 5 Charles Ct, Timperley, Altrincham WA15 7BN.

You can contact us using:

• Telephone: 0161 973 7711
• Email: villagebathroomstimperley@yahoo.com
• Address: 5 Charles Ct, Timperley, Altrincham WA15 7BN

2. What personal information we collect

We may collect personal information when you contact us, submit an enquiry form, call us, email us or visit the showroom.

This may include:

• Your name
• Email address
• Telephone number
• Address or project location, if you choose to provide it
• Details about your bathroom project
• Messages or correspondence you send to us

3. How we use your information

We use your information to:

• Respond to your enquiry
• Arrange showroom consultations
• Discuss bathroom design, supply, fitting, wetrooms, walk-in showers or adaptations
• Prepare quotations or project information
• Manage customer communication
• Keep basic business and accounting records

4. Contact forms

Our website contact form is powered by Web3Forms. When you submit the form, the details you enter are sent securely so we can respond to your enquiry.

Please do not include sensitive personal information in the contact form unless it is necessary for your enquiry.

5. Lawful basis for using your information

We normally process enquiry information because it is necessary to respond to your request before entering into a contract, or because we have a legitimate interest in managing customer enquiries and running our business.

Where we are legally required to keep records, we may process information to comply with legal obligations.

6. How long we keep your information

We keep enquiry information only for as long as reasonably necessary to respond to your enquiry and manage any resulting project. If you become a customer, we may retain relevant records for business, warranty, accounting or legal purposes.

7. Who we share information with

We do not sell your personal information. We may share limited information with trusted service providers where necessary, such as:

• Website form providers
• Email providers
• Professional advisers
• Installers, suppliers or contractors involved in your project, where required
• Authorities where legally required

8. Cookies and website data

Our website may use essential technologies to make the site work properly. If non-essential cookies or tracking tools are added, we will ask for your consent where required.

You can read more in our Cookie Policy.

9. Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal information.

To make a privacy request, contact us at: villagebathroomstimperley@yahoo.com.

10. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

12. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to contact the UK Information Commissioner’s Office.